Use Cases — Opslytica

Org Design

Two ways to organize your operations

Choose the org design that fits your team structure. Both options give you full SLA tracking, milestone workflows, and real-time dashboards.

Option A

Single Dashboard

Departments become capabilities on one shared dashboard.

Org: Acme Corp
├── Capability: Marketing
│   ├── Lead Pipeline
│   └── Campaign Execution
├── Capability: Engineering
│   ├── Sprint Delivery
│   └── Incident Response
├── Capability: Support
│   └── Ticket Resolution
└── Capability: Sales
    └── Deal Pipeline

Org: Acme Corp

Marketing

Lead Pipeline

Campaign Execution

Engineering

Sprint Delivery

Incident Response

Support

Ticket Resolution

Sales

Deal Pipeline

One admin, one bill, cross-department visibility

Option B

Per-Department Orgs

Each department gets its own isolated org with separate data and billing.

Org: Prior Authorization
├── Clinical Reviews
├── Peer-to-Peer Scheduling
└── EMR Intake

Org: Claims Processing
├── Claim Adjudication
└── Provider Disputes

Org: Member Services
├── Enrollment
├── Benefits Inquiries
└── Grievances

Org: Prior Authorization

Clinical Reviews

Peer-to-Peer Scheduling

EMR Intake

Org: Claims Processing

Claim Adjudication

Provider Disputes

Org: Member Services

Enrollment

Benefits Inquiries

Grievances

Isolated data, separate billing and admin per department

Compare

Key differences at a glance

	Single Dashboard	Per-Department Orgs
Data isolation	Shared within org	Fully isolated per org
Billing	Single bill	Separate per department
Admin overhead	One admin manages all	Each dept has own admin
Cross-department view	Built-in	Requires switching orgs
SLA configuration	Per-capability SLAs	Per-org + per-capability SLAs
Best for	Teams under 200	Enterprises 200+, MSPs

Single Dashboard

Data isolationShared within org

BillingSingle bill

Admin overheadOne admin manages all

Cross-dept viewBuilt-in

SLA configPer-capability SLAs

Best forTeams under 200

Per-Department Orgs

Data isolationFully isolated per org

BillingSeparate per department

Admin overheadEach dept has own admin

Cross-dept viewRequires switching orgs

SLA configPer-org + per-capability

Best forEnterprises 200+, MSPs

Guidance

Which is right for you?

Under 200 people

Use a Single Dashboard. Departments map to capabilities, and one admin keeps things simple. Filter by a Department dimension to slice cross-team data.

Recommended: Single Dashboard

Over 200 / Independent budgets

Use Per-Department Orgs when teams need isolated data, separate billing, and their own admin. Each org gets its own dashboard and integration credentials.

Recommended: Per-Department

MSP / Consultant

Create a Per-Client Org for complete data isolation between clients. Each client gets their own dashboards, SLAs, and API credentials.

Recommended: Per-Client Org

Industries

Built for every industry

Pre-built templates with milestones, SLA targets, and dimensions tailored to your domain.

Healthcare

Track Prior Auth, Claims, Member Services as capabilities on one dashboard — or create a separate org for each department with isolated SLA targets and compliance data.

8 templates available

Technology

Monitor DevOps pipelines, Support queues, and Product delivery from a single command center. Track DORA metrics, incident response times, and customer satisfaction scores.

6 templates available

Financial Services

Compliance, Operations, and Customer Service with isolated SLAs. Track loan origination, transaction processing, and KYC workflows with full audit trails.

5 templates available

How Teams Use Opslytica

Two ways to organize your operations

Single Dashboard

Per-Department Orgs

Key differences at a glance

Single Dashboard

Per-Department Orgs

Which is right for you?

Under 200 people

Over 200 / Independent budgets

MSP / Consultant

Built for every industry

Healthcare

Technology

Financial Services

Ready to track your operations?

How Teams Use Opslytica

Two ways to organize your operations

Single Dashboard

Per-Department Orgs

Key differences at a glance

Single Dashboard

Per-Department Orgs

Which is right for you?

Under 200 people

Over 200 / Independent budgets

MSP / Consultant

Built for every industry

Healthcare

Technology

Financial Services

Ready to track your operations?

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