Comprehensive operational intelligence — from real-time dashboards and SLA tracking to enterprise-grade security and seamless integrations.
Six purpose-built dashboards that turn operational data into actionable intelligence for your operations team.
Real-time operational health at a glance. Monitor transaction volume, error rates, and active incidents from a single operational dashboard.
High-level KPIs, volume trends, and error rates across all service areas. Spot anomalies before they become incidents.
Track compliance rates across Expedited, Urgent, and Standard tiers. Automatic breach detection with drill-down by client and time period.
Detailed processing time analysis with satisfaction scoring. Per-service breakdown reveals exactly where performance degrades.
End-to-end case lifecycle visibility with milestone timelines, duration analysis, and SLA comparison. Filter by case number, status, or client.
Deep-dive analytics with flexible filtering, time-series charting, and custom aggregations. Slice data by any business attribute you define.
Self-service administration tools that let you onboard capabilities, manage users, and fine-tune every aspect of the platform.
Create, configure, and manage business capabilities. Define metrics, set thresholds, and control how each capability is tracked and reported.
Self-service capability onboarding in minutes. Step-by-step wizard walks you through metrics, dimensions, SLA targets, and alerting configuration.
Role-based access control with Admin, Editor, Viewer, and Analyst roles. Assign permissions per user and control who sees what across your organization.
Scoped integration keys for Admin, Query, and Data Collection operations. Built-in key rotation, expiration policies, and usage tracking for every key issued.
Configurable threshold-based alerting with support for multiple notification channels. Get notified the instant a metric crosses a critical boundary.
Complete audit trail of every system activity. Track who did what, when, and from where — with full detail on every configuration change and data access.
From data collection to insights, Opslytica gives you a unified view of every operational metric that matters.
Enterprise-grade architecture, seamless integrations, and reliable data processing designed to scale with your organization.
Complete data isolation per organization with automatic security boundaries. One platform, unlimited organizations, zero cross-contamination.
Full REST API for data collection, metric queries, and administrative operations. Well-documented integration points with consistent responses.
Resilient data processing with built-in safeguards against duplicates, overload, and failures. Your data flows reliably even during peak volumes.
Per-service volume limits, sampling configuration, and pause/resume controls. Fine-tune exactly how much data flows into the system.
Organizations can self-provision with a Free tier to get started immediately. No sales calls required — just sign up and start tracking operations.
Usage-based quotas with tier-based limits. Clear visibility into consumption, automatic throttling at quota boundaries, and seamless tier upgrades.
Fine-grained access control, multi-factor authentication, and comprehensive audit logging to meet the strictest compliance requirements.
Fine-grained permissions with 12+ permission codes covering every platform action. Assign roles that match your organizational structure exactly.
TOTP-based multi-factor authentication with authenticator app support. Enforce MFA organization-wide or let users opt in for extra protection.
Industry-standard token-based authentication with automatic session management and renewal. Every session is signed, validated, and revocable.
Admin, Query, and Data Collection scope isolation ensures integration keys can only access the operations they were created for. Least-privilege by default.
Every action logged with actor identity, IP address, and timestamp. Searchable, exportable, and retained according to your organization's policy.
Brute force protection with progressive delays, automatic account lockout after failed attempts, and active session tracking across devices.
Create a free account in under a minute. No credit card required — start tracking your operations and SLAs today.